At Thewearcode, managed and operated by Mynxe Tech Solutions Private Limited, our goal is to provide a convenient, reliable, and stress-free shopping journey for every customer. Throughout this policy, the terms “we,” “our,” and “us” refer to Mynxe Tech Solutions Private Limited, whereas “you,” “your,” and “customer” indicate any individual accessing or purchasing from our platform. At Thewearcode, we strive to ensure that all orders are dispatched and delivered efficiently. This Shipping and Delivery Policy explains the rules, timelines, and conditions related to the shipment of products ordered through our website. By confirming an order with us, you acknowledge and accept the terms outlined in this policy.  

Shipping Locations  

At present, we offer delivery services to all serviceable pin codes within India. However, we regret to inform you that international shipping options are currently unavailable.  

Order Processing Time  

All confirmed orders are generally prepared and processed within 1–2 business days, excluding weekends and officially recognized public holidays.  

Once the processing stage is completed, you will receive an order confirmation notification containing relevant shipment information.  

Estimated Delivery Duration  

Our standard delivery service usually completes shipments within 3–8 business days, allowing you to receive your selected fashion items within a reasonable timeframe.  

Unsuccessful Delivery Attempts  

If a delivery attempt is unsuccessful due to reasons such as an incorrect shipping address, absence of the recipient, or refusal to accept the package, the order will be returned to our fulfillment center. Customers may contact us to request a re-shipment of the returned order.  

Damaged or Missing Orders  

If you receive a package that is damaged upon arrival, please notify our customer support team within 48 hours of delivery and provide clear photographic proof for verification purposes.  

In situations where an order is lost while in transit, we will coordinate with our courier partner to investigate the issue and, once confirmed, proceed with either a replacement or a refund.  

Contact Information  

For questions, concerns, or assistance related to shipping and delivery, please contact us at: mynxetechsolutionspvtltd@gmail.com. 

Thank you for choosing to shop with us. We appreciate your trust and remain committed to delivering a smooth and dependable shipping experience.